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Nova eShop Survey

Thank you for taking this brief survey! Your answer will help us make shopping experience on Nova Eshop unique, delightful and easy.

Your privacy is important to us. Please do not include personal information (name, address, phone number, email address, credit card number, or other personal information.)

If you need assistance, please call us at +60331413181 or email us at

  1. Can you please tell us why you are reaching out?

  2. How likely are you to recommend Nova Eshop to a friend or colleague?

    (1 - Not at all likely, 10 - Extremely likely)

  3. How can we improve Nova Eshop?

  4. I feel the Nova Eshop is personalized (tailored) to me.

    (1 - Not at all personalized, 10 - Extremely personalized)

  5. Please rate your overall experience with Nova Eshop:

    (1 - Not at all pleasant, 10 - Extremely pleasant)

  6. Overall the Nova website is easy to use.

    (1 - Not at all easy, 10 - Extremely easy)

  7. Finding product is easy.

    (1 - Not at all easy, 10 - Extremely easy)

  8. Nova always has my best interest as customer in mind:

    (1 - Not at all likely, 10 - Extremely likely)

  9. Which of the following best describes you?

Please fill up your contact information, we will get back to you as soon as we can.