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Products Survey

Thank you for taking this brief survey! Your answer will help us make shopping experience on Nova.my unique, delightful and easy.

Your privacy is important to us. Please do not include personal information (name, address, phone number, email address, credit card number, or other personal information.)

If you need assistance, please call us at +60331413181 or email us at eshop@nova.com.my


  1. How likely is it that you would recommend this company to a friend or colleague?

    (1 - Not at all likely, 10 - Extremely likely)

  2. Overall, how satisfied or dissatisfied are you with our company?

  3. Which of the following words would you use to describe our products? Select all that apply:

  4. How well do our products meet your needs?

  5. How would you rate the quality of the product?

  6. How would you rate the value for money of the product?

  7. How responsive have we been to your questions or concerns about our products?

  8. How long have you been a customer to our company?

  9. How likely are you to purchase any of our products again?

  10. Do you have any other comments, questions, or concerns?

  11. What is your age?

  12. What is your gender?


Please fill up your contact information, we will get back to you as soon as we can.